Privacy Policy

Krikey11's Privacy Policy — Your data is completely safe with us

Krikey11 takes the privacy of your personal data very seriously. On this page, we clearly explain what information we collect, how it is kept secure, and what rights you have.

Last Updated: January 2026 In Bengali SSL Secured
What's on This Page
What Information We Collect
How Your Information Is Used
Cookies & Tracking Policy
Sharing Information with Third Parties
Your Rights & Controls
Data Protection Practices

1. Introduction

Welcome to Krikey11. When you use our platform, certain personal information is shared with us. This Privacy Policy ("Policy") clearly explains what information Krikey11 collects, why we collect it, and how we keep it safe.

This Policy applies to both the krikey11.pro website and the Krikey11 mobile app. Continued use of our services constitutes your acceptance of this Privacy Policy. Please read it carefully before you start using our services.

We believe your privacy is a fundamental right. Krikey11 never sells your data and never shares it unnecessarily with third parties without your consent. Our goal is to provide you with a safe gaming experience built on complete transparency.

In Summary: Krikey11 uses your information solely to improve our services, maintain security, and comply with legal requirements. Your data is never sold or misused.

2. What Data We Collect

Krikey11 collects two types of information from you — details you provide directly, and data gathered automatically while you use the platform.

Directly Collected Data

The information you provide during registration and while using our services includes:

  • Full name, date of birth, and gender.
  • Mobile number and email address.
  • Residential address and city.
  • National ID (NID) or passport number — required for KYC verification.
  • Mobile banking account details (bKash, Nagad, Rocket).
  • Information provided when contacting customer support.

Automatically Collected Data

The following information is collected automatically while you use the platform:

  • IP address and device type.
  • Browser type, version, and language settings.
  • How long each page on the platform was viewed.
  • Records of gaming activity, bet history, and transactions.
  • Login times, session duration, and activity logs.
  • When using the app, device ID and operating system information are collected.
Data Type Reason for Collection Required?
Name & Date of Birth Identity Verification Yes
Mobile Number OTP & Communication Yes
NID / Passport KYC Verification For Withdrawals
Payment Information Transaction Processing Yes
IP Address Security & Fraud Prevention Automatic
Gaming History Service Improvement Automatic

3. How Your Data Is Used

Krikey11 uses collected data only for specific, legitimate purposes. We never use your information for anything unnecessary. The primary use cases are outlined below:

  • Account Management: Your core information is used for registration, login, and profile management.
  • Transaction Processing: Payment information is required to securely process deposit and withdrawal requests.
  • Identity Verification: Your NID or passport details are used to verify your identity in accordance with internationally recognized KYC standards.
  • Fraud Prevention: IP and device data are analyzed to detect multiple accounts, unusual transactions, or suspicious activity.
  • Customer Support: Your account information may be reviewed in order to properly address your complaints or queries.
  • Promotions & Bonuses: To send you relevant offers and promotions based on your gaming preferences.
  • Platform Development: To analyze user behavior and improve service quality and the overall gaming experience.
  • Legal Obligations: To retain and provide data as required by government or regulatory authorities.

Our Commitment: Krikey11 never sells your data. Sharing your personal information with advertisers or other companies is entirely against our policy.

4. Cookies & Tracking Technologies

Krikey11's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help enhance your browsing experience.

Types of Cookies We Use

  • Essential Cookies: To maintain login sessions and support core platform functionality. Disabling these will prevent the platform from working properly.
  • Performance Cookies: Used to measure page load speed and detect errors.
  • Functional Cookies: To remember your language preference, theme settings, and other personalized choices.
  • Analytics Cookies: To understand which pages are viewed most — this helps us improve our services.

Cookie Controls

You can delete cookies or block new ones at any time through your browser settings. Please note that disabling essential cookies may cause some features on Krikey11 to stop working.

Please Note: Third-party analytics tools (such as Google Analytics) may be used on our platform. These tools operate under their own privacy policies.

5. Data Sharing Policy

Krikey11 never sells your personal data. In specific circumstances, limited information may be shared with trusted third parties. Those circumstances are clearly outlined below:

  • Payment Processor: Necessary payment information is shared with mobile banking providers (bKash, Nagad, Rocket) to process deposits and withdrawals.
  • Technology Service Provider: Limited technical data may be shared with server hosting, cybersecurity, and game software providers.
  • Legal Authorities: Information may be disclosed to relevant authorities when required by court order, government investigation, or other legal obligations.
  • Fraud Prevention Agency: Sharing data with international financial security agencies is legally required when investigating money laundering or fraud.
  • Business Restructuring: In the event of a Krikey11 acquisition or merger, user data may be transferred to the new entity. Advance notice will be provided in such cases.

Important: All third parties with whom we share information are contractually bound to uphold Krikey11's privacy standards. They are not permitted to use your data for their own purposes.

6. Data Security Practices

Krikey11 protects your data using industry-leading technology. Our security systems are continuously updated and tested.

  • SSL/TLS Encryption: All data transmitted between your browser and our servers is protected with 256-bit SSL encryption.
  • Data Encryption: Stored passwords and sensitive data are hashed and cannot be read in plain text.
  • Two-Factor Authentication: OTP verification at login protects your account from unauthorized access.
  • Firewall & DDoS Protection: Server-level anti-hacking and cyber attack prevention measures are always active.
  • Regular Security Audits: Third-party experts regularly conduct security audits of our systems.
  • Limited Access: Only authorized personnel can access your data, strictly on a need-to-know basis.

Your Responsibilities: While Krikey11 ensures technical security, keeping your password and login credentials confidential is entirely your responsibility. Never share your password with anyone, and contact support immediately if you notice anything suspicious.

7. Data Retention Period

Krikey11 does not retain your data beyond what is necessary. However, certain information must be kept for a defined period to meet legal and business obligations.

Data Type Retention Period Reason
Account Information For the duration your account remains active Service Delivery
Transaction Records 5 Years Legal Obligations
KYC Documents 5 Years Financial Regulatory Compliance
Support Chat Logs 2 Years Quality of Service Assurance
Gaming History 3 Years Responsible Gaming Monitoring
Login Log 1 Year Security Monitoring

Once the designated retention period ends, your data is securely deleted or anonymized so that no individual can be identified.

8. Your Rights

Under Krikey11's Privacy Policy, you have several important rights regarding your personal data. We respect these rights and make every effort to fulfill them as promptly as possible.

Right to Access Your Data

You may request to know what information we hold about you at any time and receive a copy of that data.

Right to Correct Your Data

If any of your information is inaccurate, you may request a correction. We will update it within 7 business days.

Right to Delete Your Data

After your account is closed, you may request deletion of your data provided there are no outstanding legal obligations requiring us to retain it.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

Right to Data Portability

You can receive your data in a machine-readable format that can be used with other services.

Right to Object

You have the right to object to marketing communications or to specific types of data processing.

To exercise any of the rights listed above [email protected] Email us at the address provided. We will do our best to respond within 14 business days.

9. Privacy of Minors

Krikey11 is strictly for users aged 18 and above. We do not knowingly collect data from minors. Age verification is mandatory during registration, and KYC documents may be requested in cases of doubt.

If a parent believes their minor child has registered on Krikey11, please contact us immediately [email protected]to get in touch. We will promptly close the relevant account and delete the associated data.

Warning: This platform is strictly for users aged 18 and above. Parents and guardians are advised to ensure that minors do not access this site.

10. Privacy Policy Changes

Krikey11 may update this Privacy Policy from time to time. Changes may occur due to service improvements, adoption of new technologies, or updates to applicable laws.

  • Advance notice will be provided via email or through the platform for any significant changes.
  • The date of any changes will be noted at the top of this page under "Last Updated".
  • Continued use of the platform after any changes will be considered your acceptance of the updated policy.
  • Check back on this page regularly to stay up to date with our latest policy.

11. Contact

If you have any questions, concerns, or complaints about this Privacy Policy, please reach out to our support team. We are available 24/7 to assist you.

Support Hours
7 days a week, 24 hours a day
Service Region
Bangladesh & International
Why Krikey11 Is Trustworthy

Our Core Privacy Principles

The measures Krikey11 takes to protect your data are aligned with international standards.

End-to-End Encryption

Every transaction and data transfer is secured with 256-bit SSL encryption. No third party can intercept or read your information in transit.

KYC Verification System

Only genuine users can access Krikey11. Our rigorous KYC process prevents fraud and misuse.

No Sale of Data

Krikey11 never sells your personal data to advertisers or third parties. This is a core principle we do not compromise on.

User Controls

You have full control to view, correct, or delete your data at any time. Submit a request whenever you wish.

Limited Access Policy

Only authorized personnel can access your data on a need-to-know basis. Unnecessary access is strictly prohibited.

24/7 Privacy Support

For any data protection queries, our dedicated team is available 24 hours a day to assist you.

Get Started Safely

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Your data is fully protected. Register now and enjoy the best experience on Bangladesh's most trusted gaming platform.

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